Saving East Quay Medical Centre time & improving patient experience

 

East Quay Medical Centre in Bridgewater is one of over 4000 GP practices in the UK and Ireland that is benefitting from the features of Labeltrace.

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Labeltrace provides a simple solution for printing labels and appointment cards for GP practices.  Labels are often used for laboratory samples that are sent off for testing.

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Dr Richard O'Brien, GP Partner said "Before Labeltrace, some samples were returned untested as the labels were not readable.", " Sometimes patient information was duplicated as forms were filled in slightly differently", "These issues could delay diagnosis and increase administration". 

 

The introduction of Labeltrace has saved each of the 3 phlebotomists an hour a day, "this means that we can now provide additional services like checking blood pressure in the same appointment" said Sue Knott, Phlebotomist.